1971 E 4Th Street

Santa Ana, CA 92705

(800) 774-5028

24/7 Customer Support

Email

Info@TeamAlvarez.net

Connect with our team

Gaston (Gus) Alvarez

Founder

Team Alvarez Insurance Services

Gus founded Team Alvarez Insurance Services in 2008 driven by his belief that he could improve the way insurance was delivered to customers. As the highest producing Medicare Insurance agent at Cornerstone America out of 4700 agents nationwide, and a winner of the prestigious Ring of Honor with a seat in the Million Dollar Producers Club, when it comes to insurance, Gus knows what works, and what doesn’t.

Johnny Vasquez

Sales & Marketing

Team Alvarez Insurance Services -Medicare Agent

After graduating from California State University, Fullerton, Johnny worked for ADP as Account Executive in the Payroll Division for a total of 4 years and then transferred into ADP  He joined Team Alvarez in 2017 as a recruiter and has moved up the ranks to his present position of Operations Manager for the company.

Patricia Dominguez

Operations Director

Team Alvarez Insurance Services

Patti is one of our busiest employees at Team Alvarez. She has worked in the Customer Service field for many years and is the handler of executive administration while at the same time serving as the office manager at Team Alvarez. As a licensed insurance agent, she is well qualified to assist beneficiaries with their Medicare needs as well.

Lizette Mazariegos

Administration / HR

Team Alvarez Insurance Services -Medicare Agent

Lizette has been working with Team Alvarez for the past 5 years, starting as a Customer Service Representative. With over 10 years of Customer Service and Sales experience, Lizette advanced her support skills and moved into the Application Enrollment Processing Department. She now works in the Team Alvarez Administration as a Human Resource Assistant.

Priscilla Diaz

Contracting Department

Team Alvarez Insurance Services -Medicare Agent

Priscilla has over 10 years of customer service in the collection/auto finance industry as a supervisor. Priscilla is passionate about helping people better their lives by making a positive impact. If you need any help with any of the carriers, give Priscilla a call and she will take care of you.

Marci Chavez

Contracting Department

Team Alvarez Insurance Services -Medicare Agent

With over 15+ years of Customer Service, Marci joins Team Alvarez with over 5 years of contracting experience in the Medicare Advantage field. Marci previously worked with Word and Brown as a broker service rep, assisting field agents in their contracting needs.

Gina Jackson

Administration

Team Alvarez Insurance Services -Medicare Agent

Gina has 25 years of excellent customer service and sales experience. She currently works in the enrollments department meticulously reviewing every single application sent through Team Alvarez. Applications do not make it to the health plans without Gina’s seal of approval.

Alexsondra Avila

Compliance Officer

Team Alvarez Insurance Services -Medicare Agent

Having previously worked for 5 years as a compliance specialist with a large staffing agency, Alexsondra brought her talents to us 3 years ago. She has found that moving from the human resources industry to handling complex Medicare compliance issues to be both challenging and rewarding.

Shawn Uwaine

Call Center Manager

Team Alvarez Insurance Services

With over 15+ years of Customer Service, Marci joins Team Alvarez with over 5 years of contracting experience in the Medicare Advantage field. Marci previously worked with Word and Brown as a broker service rep, assisting field agents in their contracting needs.

Luis Delgado

Recruiting Department

Team Alvarez Insurance Services

Luis has worked in the health care industry for 7 years, exclusively in Medicare as a Customer Support Representative and Sales for 6 years. He is a licensed Life & Health Insurance agent and has helped to recruit dozens of agents to become a part of Team Alvarez Insurance Services.

Adriana Bevacqua

Administration

Team Alvarez Insurance Services

Adriana recently joined the team in September 2019. She worked in various positions from Sales Agent, Broker, and eventually moving into the Sales Operations side of the business. Adriana’s strengths are in business process developments and improvements with a strong background in CRM system and reporting. When she not working, she is training in Capoeira.

Margarette Abeyta

Accounting

Team Alvarez Insurance Services -Medicare Agent

Margarette joined Team Alvarez Insurance Services after having 25 years of Retail Experience. Outside of work Margarette enjoys Gardening, Reading and Knitting. She has been with the company for a little over 6 months and loves to watch the company grow.

Mychal Abello

Information Technology

Team Alvarez Insurance Services

Mychal comes to us from Datcard Systems where he managed their domain, network infrastructure and computer systems. Mychal has worked directly with the United State Department of Defense to get Datcard software products certified for use at several Naval Bases. Mychal received his Bachelors of Science Degree in Computer Engineering from the University of San Carlos.

Damian Barragan

Information Technology

Team Alvarez Insurance Services -Medicare Agent

Damian joined Team Alvarez Insurance Services in September 2019. He brings experience in sales, customer service, and information technology. When Damian isn’t helping everything with their tech needs, you will find him playing competitive video games, working on his car, or designing websites. 

Luz Adeiana Manzo

Telesales Agent

Team Alvarez Insurance Services

Luz loves the satisfaction she gets from helping a senior to enroll into the right Medicare Advantage or Supplement plan. For the past 4 years Luz has become one of the Senior Telesales Agents at Team Alvarez after transferring from the customer service department.

Edward Mayer

Telesales Agent

Team Alvarez Insurance Services

A former wedding and event photographer, Val has been a licensed insurance agent intermittently since 1999, and has been a telesales agent with Team Alvarez since 2015. As a Medicare beneficiary himself, he is especially motivated in assisting people with their healthcare choices.

Erika Hernandez

Telesales Agent

Team Alvarez Insurance Services

Before coming to Team Alvarez, Erika was a top sales person for two major retail organization. One that focused on industrial products and the other was in the furniture industry. Being one of the best in those areas made it easy for her to become an excellent telesales agent. Erika feels helping seniors to make choices in Medicare based on her recommendations is rewarding and fulfilling.

Mary Palomino

Telesales Agent

Team Alvarez Insurance Services

Mary is one of the newest members of the Team Alvarez Telesales team and brings with her a vast range of experience having worked for CIGNA Healthcare of California. Having been a licensed Health Insurance agent for almost 25 years she has help hundreds of beneficiaries with their healthcare needs. Mary is Bilingual English / Spanish and has been a translator throughout her career.

Jorge Alarcon

Telesales Agent

Jorge has an extensive customer service background in food services, which included processing detailed orders, along with answering support questions. He has found working in the Team Alvarez Customer Service to be a senior health learning environment that resolves many beneficiaries concerns about their healthcare enrollment.

Mercedes Nakano

Telesales Agent

Team Alvarez Insurance Services

Mercedes has been an entrepreneur her whole life having a storefront business and a licensed realtor since 1991. Mercedes decided to become an insurance agent after caring for her mom for 10 years. Mercedes brings great experience and positive outlooks to team Alvarez. Mercedes looks forward to helping seniors find the right Medicare Advantage or supplement plan for their needs.

Jose Landa

Customer Service

Team Alvarez Insurance Services -Medicare Agent

    Jose has 10 months experience of helping seniors understand their healthcare needs and takes pleasure in being able to help people in any way he can, be it an agent or a client.

Brittany Jackson

Customer Service

    Brittany joined Team Alvarez mid 2020, coming from Arizona with 10 years of Food & Beverage Experience. While working for Team Alvarez she has become knowledgeable with the Medicare system. On her off time she enjoys drawing and being adventurous.

 

Celina Contreras

Customer Service

Been apart of the team since July 2020, with about 20 years of customer service experience and being Bilingual Spanish/English , I have been learning a lot about the Medicare side of healthcare. In my spare time, I like to read and spend time with my husband and family.

 

Frankie Sun

AGENT RELATIONS (CHINESE/ENGLISH)

    Frankie recently graduated from University of California, Los Angeles with double bachelor degrees in economics and international relations. Frankie works closely with Johnny Vasquez and Luis Delgado to offer assistance to our Chinese-speaking agents throughout the course of sales and recruiting. Frankie speaks Mandarin Chinese, English and intermediate French. During his free time, Frankie enjoys traveling around the world and understanding different cultures.

Cesar Franco

Marketing

    Cesar joined the team in May of 2020. In his free time, Cesar likes to go to the gym and enjoys trying new types of food and restaurants. 

Logan Killion

Marketing

    Logan graduated From Colorado Mesa University with his degree in business Marketing in 2019 and has been apart of the team since mid-2020. In his free time, Logan likes hanging out with his friends and family, playing video games, working on his cars, and going to the beach.